The below applies for all academic levels
| MTA | One week after the exam day | Take the Makeup of MTA on the same semester | A Zero" mark is assigned " |
| Final | One week after the exam day | An “F” grade is initially assigned. In case the reason for absence was accepted, the letter “F” shall be replaced with an “I” in the student’s academic record and he/she shall be permitted to re-sit for the examination on its first subsequent session
| A Zero" mark is assigned and the course is "failed" |
During an MTA or a Final exam, it is possible for a student to be faced with unpredictable circumstances (medical, personal or family matters/issues) that are beyond his/her control. At the Arab Open University (AOU), such circumstances are referred to as extenuating (mitigating). When students miss Midterm Assignments (MTA) or a Final Exams, they will still have the chance to sit for a Makeup MTA or a Makeup Final Exam in case the absence' reason was one but not limited to the following:
- Serious accident.
- Severe illness.
- Sudden onset of a mental health problem.
- A physical attack (due to a natural disaster or political turmoil).
- Severe illness or death of an immediate kin (parent, spouse or child).
Important Notes:
To request a Makeup exam, a student should submit a “Makeup Excuse Form" with its corresponding supporting documents through “Student Service" portal within 7 calendar days of an MTA date or a Final exam date, as stipulated in the Bachelor’s Degree Award Examination and Assessment Bylaws at the Arab Open University
A) Mid-Term Assessments (MTAs):
1) A student who is absent from an MTA shall be credited with a zero (0) mark, unless he/she presents a valid reason for the absence within one week (7 calendar days) from the exam date.
2) If the reason for absence is accepted, he/she may sit for a make-up examination in the same semester at a time set by the Admission, Registration, and Examination Department at the University Headquarters (HQ).
B) Final Examinations:
1) A student who is absent from a final exam shall earn a zero (0) mark, unless he/she submits a force majeure (extenuating circumstances) excuse within one week (7 calendar days) from the exam date.
2) In case the reason for absence was accepted, the letter "I" shall be entered in the student’s academic record and he/she shall be permitted to re-sit for the examination on its first subsequent session.
3) In such a case, the course’s credit hours shall be excluded from the student’s semester and cumulative averages.
4) Should the student fail to sit for the examination on its first subsequent session, the letter "I" shall be replaced with the letter "F" in his/her academic record. Such students will not be allowed to delay further their makeup exams (i.e. Makeup requests for Makeup exams are not allowed).
Students will receive emails about the results of their requests between 5 to 10 working days.
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